Main Session – AI Update and Examples of AI Success In Banking

Facilitated by David Fields and Carlos Vega, Wipfli LLP

Generative AI is a rapidly growing field that has the potential to revolutionize the banking industry.  This overview is future-focused and will describe how artificial intelligence works, its benefits, challenges, and risks.  We will also discuss and demonstrate how generative AI and be used in the banking industry for internal operations, creating more personalized experiences for customers, and revenue generation.

Gartner predicts that by 2027, AI will touch all areas of the financial services industry, particularly front-line staff operations. It’s set to revolutionize work by automating routine tasks, providing personalized customer interaction and maximizing the value of your data with real-time analysis. But to harness AI effectively, organizations must start with the right technology. Your organization needs to understand the industry changes, technology and technology partnerships that facilitate successful AI adoption. You also need to keep pace with changes in how data is searched, collected and used.